Contract conditions

Contract conditions

I welcome you and invite you to learn about the contracting conditions with all the necessary information regarding the electronic transactions you make on this website.

Getari Charter is committed to transparency and clarity in the commercial transactions carried out on this portal, guaranteeing a space committed to the rights of users and clients, which is why I recommend that before contracting any of the services and/or products that I offer you available on this website, read these conditions and the terms that apply to the provision of the services offered by https://www.getari.es related to its main activity of Boat Trips.

These contract conditions govern the relationship between Getari Charter and clients who purchase Getari Charter products or services from the site https://www.getari.es. You may access or download these Conditions at any time by accessing my website.

Getari Charter reserves the right to modify or change these conditions at any time. If the modifications constitute a material change to the terms, Getari Charter will notify you by posting an announcement on its website.

Customer age

The user may only contract if he or she is of legal age and/or has the legal capacity to join. Otherwise, the responsibility for placing orders by minors will be the responsibility of the parents or legal guardians of the minor.

Seller ID

Pursuant to the provisions of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), I offer you the following information that identifies me:

Characteristics of the services or products offered

The services exposed in Getari Charter are: Services attached to the infoproduct.

Boat trips will not take place due to adverse weather conditions, both atmospheric and sea conditions.

How to place an order

As a condition to place any order, the user must register at https://www.getari.es and provide the corresponding information required for the acquisition of the services and products available on this website. The ordering information you provide must be accurate, complete and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the termination of the contract with Getari Charter.

The steps to make a purchase or place an order are:

1. Complete all the information requested in the purchase process at https://www.getari.es
2. Check the box accepting the contract conditions.
3. Make the payment.
4. You can download the contract conditions accepted at the time of purchase or you will receive them by email.

From the moment of acceptance, the user acquires the status of Getari Charter Client.

Purchase validation

Once the purchase is made and payment has been made, Getari Charter will send you by email an order confirmation, which will serve as proof of the operation (Proof of purchase). The purchase confirmation and its receipt will not be valid as an invoice.

It is time to check that everything is correct. If you do not agree with the data included in said confirmation You can request their modification or cancellation of the order..

The validation of the order by the client expressly implies knowledge and acceptance of these particular contract conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by https://www.getari.es constitute proof of the set of transactions carried out between Getari Charter and its clients.

In any case, communication must be made within fourteen business days from the confirmation of the order, via email: getariak@gmail.com and provided that the order has not been sent.

Prices and payment method

You agree to pay for the services contracted to Getari Charter in the payment methods accepted by Getari Charter and for any additional amount (including taxes and charges for late payments, as the case may be)

The services will be supplied when you confirm the payment.

The prices applicable to each product and/or service are those indicated on the website on the date of the order, including, where applicable, all VAT (Value Added Tax) for transactions within Spanish territory with the exception of Ceuta. Melilla and the Canary Islands that are exempt from the application of said tax. However, in accordance with the provisions of Law 37/1992, of December 28, regulating said tax, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which it acts. the same (businessman/professional or individual). Consequently, in some cases the final price of the order may be altered compared to what is displayed on the website.

The user/buyer agrees to pay for the products purchased from Getari Charter in the accepted payment methods and for any additional amount (including taxes)

Getari Charter accepts these payment methods:

No other payment method is accepted.

Payment is always in advance of the 100% of the order and will be sent when payment is confirmed.

Validity of prices and offers

The products and services offered on the website, and their prices, will be available for purchase while they are in the product catalog displayed through the website. Users are requested to access updated versions of the website to avoid pricing errors.

Tools and programs to establish communication

Communication with the user for support services can be done by Telephone, Email, Whatsapp.

Purchase withdrawal

Withdrawal is the right of a consumer of a good to return it to the store within a legal period of 14 days, without having to plead or give any explanation in this regard or suffer a penalty.

The right of withdrawal cannot be exercised in the following cases provided for by article 103 of the Consumer and User Law.

The supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that they consequently lose their right of withdrawal.

The withdrawal period for digital content products (such as infoproducts), It will be extinguished when the keys are used to access the digital content or the infoproduct is downloaded.

In the case of provision of services: The right of withdrawal, in accordance with article 103.a of Law 3/2014, will not be applicable to the provision of services, once the service has been fully executed, when the execution has begun, with prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by https ://www.getari.es, you will have lost your right of withdrawal.

After accepting the execution of the contracted work, https://www.getari.es will notify you of the start date of the same. If you wish to withdraw from your purchase within a period of 14 days from the beginning of the provision of the service and provided that it has not been completely executed, you must contact me with a request to withdraw from the contract before the contracted service has begun to be executed (see withdrawal process and form below). If the service that is the subject of this contract had been initiated during the withdrawal period (14 days), in accordance with article 108.3 of Law 3/2014, Borja Valentin olavegogeascoechea may retain the proportional part corresponding to the service provided, including the support service and, in the event that the service has been fully provided, in accordance with article 103.a of the aforementioned law, the right of withdrawal will not be applicable.

Refunds corresponding to payments made by bank transfer will be made by the same means to an account provided by the client. I will refund the amount within the next 14 calendar days from the date on which you inform me of your decision to withdraw.

All services provided, by their nature, will survive dissolution if paid for in full, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Withdrawal form template

The user/buyer may notify the claim or withdrawal, either by email to: getariak@gmail.com or by postal mail to the address indicated in the withdrawal form.

Copy and paste this form into Word, complete it and send it by email or postal mail.

For the attention of KaiMaren SL
Mollarri Street 11 4B,
20800 zarautz.
getariak@gmail.com

I hereby inform you that I am claiming/withdrawing from the contract for the sale of the following goods/provision of the following service.

____________________________________________________________________________________

Hired on the day_____________________________________

In case of complaint, indicate the reason:

Cancellation of service

If the client wishes to cancel the service, they may do so 7 days before the start of the service and KaiMaren SL will refund the amount received without any withholding and never after 14 days. If cancellation is requested within a period of less than 7 days, 50 % of the amount will be returned, and if it is exercised later, no amount will be paid.

I will proceed to make said refund using the same payment method used for the initial transaction, unless I have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.

Likewise, https://www.getari.es may proceed to terminate the contract if the corresponding payment is not made by the user or any of the actions set out in the section on causes for dissolution of the contract are incurred.

European Consumer Regulations:

I inform you that the European Commission has created the first European platform for the resolution of conflicts in online commerce covered by the latest consumer law. In this sense, as the person responsible for an online sales platform, I have the duty to inform my users about the existence of an online platform for alternative dispute resolution.

To resort to the conflict resolution platform, the user must use the following link: http://ec.europa.eu/odr.

Customer Service

I have an after-sales service to solve any problem with my services and/or infoproducts.

To contact me or ask me any questions, questions or complaints, you can use any of the following means:

We also inform you that if you file a complaint or claim through this means and are not satisfied with the solution we provide, if you wish, you can go to the Consumer Service of your Community.

Intellectual property

Access to the product purchased by the buyer does not imply waiver, transmission or total or partial transfer of the rights derived from intellectual and industrial property, nor does it grant rights of use, alteration, exploitation, reproduction, distribution or public communication. on these contents without prior and express written authorization, without prejudice to the right to view and obtain a private security copy of such contents, provided that said right is exercised according to the principles of good faith and provided that the intellectual property is kept unaltered. and industrial of the owner of such rights, is used without commercial purposes and exclusively for personal information of the buyer.

The responsibility derived from the use of materials protected by intellectual and industrial property rights contained on this page will correspond exclusively to the Buyer.

Personal data protection

The data collected through the purchase process will be processed by Getari Charter, Data Controller based at Calle mollarri 11 4B, 20800 Zarautz. Telephone: 722150089. E-Mail: getariak@gmail.com, for the purpose of managing and send you your order. The legal basis for this processing of your data is the execution of the sales contract for our products. Your data will be kept for the period necessary to comply with these conditions and during the statute of limitations of legal responsibilities.

We will also use your contact information to send you communications about offers and news regarding Getari Charter products and services. The legal basis for this data processing is the satisfaction of the legitimate interest of the Controller in building loyalty and keeping its customers informed. If you do not wish to receive informative communications for the aforementioned purposes, send us an email to getariak@gmail.com indicating that you do not wish to receive commercial communications or, you can unsubscribe using the simple and free procedure that we will indicate in each communication. .

Under no circumstances will your data be transferred to third parties unless legally required.

At Getari Charter there are the following systems for capturing personal information for the development of the purchase and we process the information provided to us by interested parties for the following purpose:

You may exercise the rights set out below by sending your request in writing to the email or postal address indicated above:

If you consider that there is a violation of your right to data protection on our part, you can file a claim with the supervisory authority, which in Spain is the Spanish Data Protection Agency (www.agpd.es).

Limitation of liability

Getari Charter reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the website, its configuration and presentation, the access conditions, contracting conditions, etc. . Therefore, the user must access updated versions of the page.

The user agrees to hold harmless Getari Charter from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys' fees resulting from any breach by of the user/buyer of these conditions, whether or not considered material or immaterial; improper use of the Services by you or any person acting on your behalf or using your account at https://www.getari.es or for any material or immaterial violation of any right, title or interests of third parties.

In no case will https://www.getari.es be responsible for any breach of contract that occurs on your part, negligence regarding the site, the service or any content, for any loss of profits, loss of use, or the actual, special, indirect, incidental, punitive or consequential damages of any kind arising from your misuse of the tools provided.

My only responsibility will be to supply the product under the terms and conditions expressed in this contracting policy. Getari Charter will not be liable for any consequences, damages or losses that may arise from the improper use of the products supplied.

Language

The language in which the contract between Getari Charter and the Client will be perfected is: Basque, Spanish, English.

Jurisdiction and applicable laws

Getari Charter and THE USER will be governed by Spanish legislation to resolve any controversy that may arise from the access or use of this website, and are subject to the Courts and Tribunals of the city of Itziar for professional clients, whether they are self-employed. or companies. In the case of private clients (consumers and users) they will be submitted to the Courts and Tribunals of the city of the individual.

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